Critical Apps

There are some good conversations about uptime and scalability of Web 2.0 apps, but issue boils down to business planning and who your customers are.  There are some applications (like Socialtext) of the current generation that have become critical.  Like any company servicing the enterprise, we have guarantees to meet.

I just wanted to make this point in part to recognize the hard, and sometimes unglamorous, work of my team.