« October 2003 | Main | December 2003 »

November 2003

November 30, 2003

Ten Immutable Laws of Baby Proofing

Law #1: If a baby can persuade you to run his milk bottle on your computer, its not your computer anymore.
Law #2: If a baby can alter the operating system on your computer, its not your computer anymore.
Law #3: If a baby has unrestricted physical access to your computer, its not your computer anymore.
Law #4: If you allow a baby to upload milk bottles to your web site, its not your web site any more. (okay, this one makes no sense)
Law #5: Weak baby proofing trumps what you thought you taught him.
Law #6: A machine is only as secure as the baby is trustworthy.
Law #7: Locks are only as secure as the plastic they are made of.
Law #8: An out of date milk bottle is only marginally better than no milk bottle at all.
Law #9: Absolute peace isn't practical, in real life or on the web.
Law #10: Technology is not a panacea.

Adapted from Microsoft: Ten Immutable Laws of Security [via Mark].

Skype Estonia

You may know that Skype, the P2P telephony platform that is all the rage in early adopter circles, is being developed in Estonia. You may also know that the little country that could is dear to my heart. But you might not know that in Estonia, Skype adoption has already crossed the chasm.

When something big happens in a little country, word gets around fast. Even my father-in-law is using Skype to call us (instead of our Vonage line). Family doctors are using it to set appointments and communicate with patients. I don't have any country-by-country statistics (do you?), just personal anecdotes that regular people are using Skype in droves instead of calls. People are using it for more than saving money with call quality above standard (better than mobile) -- but because the mode of use differs it is gaining a different culture of use.

Some context. Estonia gave a monopoly concession to the state operator for local and international telephony in the process of privatization. However, the concession agreement explicitly granted exception to IP communications. Competition for broadband and mobile operators is relatively healthy; Internet and Mobile adoption rates are among the highest in the world.

Don't be suprised to see Skype-to-Mobile features soon -- and that Estonian article in the above link says they will have a Skype-to-terrestrial phone service this winter.

Oh, as an aside, some people call it E-stonia. Recently the UN recognized it in the Top 10 government websites. A long time ago I helped create president.ee, but that's nothing compared to what they provide today. Most notibly Today I Decide (Täna Otsustan Mina), where citizens can provide direct feedback, poll and track the decisions of the Parliment.

Lobbying for Emergent Democracy

Smart Mobs points to Lobbysmith.com, a marketplace for hiring lobbyists run by a neutral entity: Lobbysmith.com is an unaffiliated, non-partisan e-service designed to facilitate and encourage public participation in political and corporate affairs. Lobbysmith.com is in NO way affiliated with any political party or political interest organization, public or private. There is no mention of who is behind the marketplace, but the policies imply good intent.

This is a key component for making emergent democracy work.

I've written before how emergent pluralism needs to harness institutional (lobbying) and individual (activism) pluralism to allow easily formed constituencies to have influence:

Today the US has an unconstructive balance between Institutional and Individualized Pluralism. Weakened parties reduce longer-term best interest decisions. Lobbying only is effective in highly organized groups on select issues that resonate for deep dedication and financial backing. And where lobbying groups do not achieve critical mass, decision makers rely short term polling of sentiment. The majority of the U.S. doesn't participate in the party system nor special interest groups. This lack of participation results in a disenfranchised public and ineffective government of both long and short-term issues.

If simple tools could decrease the cost of organization as well as enable a transactional norm between organizations, a new form of pluralism could arise. Emergent Pluralism depicts a society whose members who have institutional loyalties to easily form issue groups that have direct interaction their elected representatives and the media.

If emergent democracy is to take hold, its mechanisms for group forming need to leverage how institutional decisions are influenced, not a new form of direct democracy.

Weblogs and other tools increasingly enable group forming, deliberative polling and consensus forming. While adoption of these tools is relatively small, emergent constituencies that use them have proven their ability to influence, largely through the means of individualized pluralism: petitions, shaping media, emailing representatives, activism and facilitating grassroots support.

Loose coupling of constituencies with lobbyists has been just an idea. One notable exception is MoveOn, whose leaders lobby on behalf of its constituency. But having lobbying organizations independent of static constituencies could enable flash constituencies to gain influence on under-represented issues could shift the political landscape. Its already happened with the state-DMCA thanks to the hard work of good people. But if their coordination risks and costs were lower and they could leverage existing relationships with decision makers, democracy would benefit.

November 29, 2003

Blogrolling On

Maintaining blogrolls (list of links to blogs) is a well-known pain-in-the-arse. The problem is we don't have much motivation besides the pride of a well-crafted blog, your interests change, the URLs and even the names of blogs change. The one list active bloggers maintain is their subscriptions and its the one of highest value -- each subscription is a time commitment to someone, the clearest indicator of a relationship. When I blogged on Radio I took advantage of Jon Udell's channel roll to share my subscriptions as a blogroll alongside a blogroll was of the members of the Blog-Network. Maintaining the Blog-Network is a chore beyond me at this point and it seems to continue to serve a purpose on its own, but its time for me to provide a blogroll representative of my interests and relationships.

So at the bottom of the left margin you will find a blogroll. Posting it made simple by importing my OPML file into Blogrolling.com. Now I just have to get into the habit of renaming subscriptions from the wacky neologism people come up with for their blogs into their names within NetNewsWire. But that's a metadata and cultural issue I really don't want to get into.

The interesting thing is my subscription count hovers around 150. That magical number.

November 28, 2003

Map of the Internet

The Opte Project claims to have mapped the entire Internet [via Slashdot]

November 25, 2003

Startup the Commodity

Om Malik writes in Business 2.0 how a new breed of startups are embracing commoditization. I've written before on datacommodities. Not only is the cost of company formation is falling because of the forces of physical commoditization, but it creates new opportunities because of increased volatility and complexity. Smart startups are now proving paths that leverage low-cost inputs with unique bundles, risk management and management layers.

John Patrick on Weblogs in Business

This CIO Insight interview with John Patrick, former VP of Internet technology at IBM on Blogging in Business is one of the best on the subject yet. John gets bottom-up and translates it well for the the top. Read the whole thing.

"Knowledge management wasn't overhyped," says Patrick. "It was underdelivered. Blogs can potentially deliver the grassroots discussions and knowledge-sharing that top-down, corporate-sponsored efforts never could."

...The goal is to improve the leveraging of the expertise within the department and across the corporation...So where does blogging fit in? It's a way to energize the expertise from the bottom—in other words, to allow people who want to share, who are good at sharing, who know who the experts are, who talk to the experts or who may, in fact, be one of those experts, to participate more fully. We all know somebody in our organization who knows everything that's going on. "Just ask Sally. She'll know." There's always a Sally, and those are the people who become the bloggers. And such people write a blog about, say, customer relationship management, and they're taking the time to find the experts and the links to leverage, to magnify what they're writing about. And from those links people can be led to information and see things in a context they might not have considered before...

There is a link to wiki.org in the resources section, but its broken and there is no mention of wikis in the interview. Guess that part of the story will have to get out another time.

November 24, 2003

Social Software Reader

Contributing to the Eventspace of the Bay Area Futurist Salon gave me an opportunity to go back and dig up some key posts from the past year. An enjoyable exercise I recommend for any blogger. By all means, this isn't an all encompassing reader for Social Software and Social Networking, but some highlights from a personal perspective.

Some stuff on Social Software

Some stuff on Social Networking

November 20, 2003

Bay Area Future Salon

Tomorrow night I'm speaking at the Bay Area Future Salon. Seven PM at SAP.

The Eventspace is here, still contributing links and resources. If you come, bring your laptop so you can play along.

November 19, 2003

Social Capital and Global Tribes

In response to my post on M2M on Merging Networks and Global Tribes, Lee Bryant asks a wonderful question:


Is the level (or direction) of social capital in a given society in inverse proportion to its propensity to engage in online social networking? Where levels of social capital are seen to be low or decreasing (e.g. US, UK), are people more likely to reach out online? Similarly, where levels of social capital are much higher (e.g. China, more traditional societies) do people want or need to make new friends online? In most of the world, peoples communities, tribes, etc are given by birth rather than developed by mobility.

I replied in comments:

What a wonderful question. Says Law applies: the market flocks to scarcity. Similar to how bandwidth is like a vacume. Networks are markets. Beyond the very human need to be social, in the absence of connections nodes are state attractors. With a dearth of connections and an abundance of options to connect, whats new is the search and transaction cost for forming connections plummets with these services. But thats just one theory.

What I am not certain of is if more traditional societal structures represent a more heirarchical form with untapped latent potential for the informal network.

Cultural norms provide barriers, such as arrangement or patriarchy, for non-traditional friendship and dating. But the backchannel of connecting online provides ample opportunity to arbitrage and circumvent, at least virtually.

A business network in a more traditional society would be more driven by preferential attachment to existing nodes of power. However, there are even stonger incentives to arbitrage.

You have got me thinking. Boundaries are self-selective. But even in the most traditional society boundaries are transcended from the bottom-up.

The theory of political integration that I subscribe to is neofunctionalism. You cant force large political institutions and societies to merge. But smaller localized decisions to cooperate eventually result in a e-mergent pattern.

Take the EU. First their was the Marshall Plan and former enemies had the technocratic task of distributing aid. These technocrats formed connections across boundaries, felt accomplishment and wanted more. Functional spillover occured from technocratic to social to economic to political and perhaps military realms (e.g. EMU->EU). Never underestimate the power of initial connections, of early adopters, of technocrats. Even overcoming culture or nationalism.

I'm posting this because I don't have all the answers to this very big question. Interested to know the opinions of expats and members of other global tribes.

Paul Otlet and Social Context

Matt Webb points to an article by Alex Wright on the Foregotten Forefather: Paul Otlet.

"With the faceted philosophy of the UDC as backdrop, the Traité posited a universal “law of organization” declaring that no document could be properly understood by itself, but that its meaning becomes clarified through its influence on other documents, and vice versa. “[A]ll bibliological creation,” he said, “no matter how original and how powerful, implies redistribution, combination and new amalgamations.”

While that sentiment may sound postmodernist in spirit, Otlet was no semiotician; rather, he simply believed that documents could best be understood as three-dimensional, with the third dimension being their social context: their relationship to place, time, language, other readers, writers and topics. Otlet believed in the possibility of empirical truth, or what he called "facticity"—a property that emerged over time, through the ongoing collaboration between readers and writers. In Otlet's world, each user would leave an imprint, a trail, which would then become part of the explicit history of each document.

Vannevar Bush and Ted Nelson would later voice strikingly similar ideas about the notion of associative “trails” between documents. Distinguishing Otlet's vision from the Bush-Nelson (and Berners-Lee) model is the conviction—long since fallen out of favor—in the possibility of a universal subject classification working in concert with the mutable social forces of scholarship.

Otlet's vision suggests an intellectual cosmos illuminated both by objective classification and by the direct influence of readers and writers: a system simultaneously ordered and self-organizing, and endlessly re-configurable by the individual reader or writer...

...Would Otlet's Web have turned out any differently? We may yet find out. With the advent of the Semantic Web and related technologies like RDF/RSS, FOAF, and ontologies, we are moving towards an environment where social context is becoming just as important as topical content. Otlet's vision holds out a tantalizing possibility: marrying the determinism of facets with the relativism of social networks...

Read the whole thing. I would say more, but I am still startled by discovery.

November 17, 2003

More-Extreme Optimist

In Wired, Joanna Glasner covers the recent spate of funding in Social Networking. My comment hints at something I have been meaning to post on for a while...

More-extreme optimists, like Ross Mayfield, founder of social-software startup Socialtext, expect networking sites will soon begin taking away customers from more-profitable established businesses, like recruiters and dating sites.

Others believe the enthusiasm over networking sites is overblown. At a recent Stanford University forum, participants debated whether online networking has a viable business model. Some said the sector is beginning to look like the latest Silicon Valley investment bubble.

Not so, said Mayfield.

"Right now everyone's an expert in bubbles, and there's more than a healthy dose of criticism for any new business that manages to get some level of funding," he said. In the case of networking sites, he added, "venture funding doesn't necessarily validate a space, but they're making these investments off of some good fundamentals."

I may be a more-extreme optimist, and I am not an apologist for being so. You have to be if you are an entrepreneur, build anything or generally believe in people. Now this doesn't mean my critical thinking skills have degraded or my bullshit-detector is on the fritz.

You see, its easy to be a critic. Especially when blogging. Most any post can be fisked. Most any argument belittled.

Back when I was on the debate team at UCLA, we discovered a competitive weapon, Lexis Nexus. Speech and debate at a competitive level is an execise in research and overloading your opponent with information. Literally, it having file folders of snippets ready to counter any arguement. Since your time to speak is on the clock and there is no rule against speaking illegibly, you bang out snippet after snippet, banging your chest to pace your breathing, overloading with otherwise random and barely related facts until your opponent has run out of answers. The ability to search for the exact phrase (e.g. terror within 5 words of Noam Chomsky) gave you answers to everything so long as you could physically move your file system. Now everyone has the power to string together snippets out of context to make any point they so desire.

Recent history shows our propensity to swing from extreme irrationality to extreme irrationality. We are still at the bottom of the barrel in trusting markets, VC, politicians, regulators and labrador retrievers. Its not that this lack of trust isn't baseless -- we have all been burned -- but unless we get over it, we won't trust each other enough to seize new opportunities.

I keep seeing great incremental advances. The only rational inexhuberance that is called for is with unemployment, a real and tangible pain largely unaddressed by the current administration. Aside from this one significant issue -- great stuff coming out of garages, cool products, new companies getting funded, VCs being active and IPOs on the horizon. If any of these things relate tangentally to blogspace they are met with extreme criticism, mostly by folks without domain expertise. This is not a cry for optimism, its a simple thought that criticism can be constructive and success can be encouraged.

Of course, whatever I just said will probably be torn to shreds ;-)

Socialtext in Infoworld

Short piece by Cathleen Moore: Weblogs address authentication, security.

Socialtext has unwrapped Workspace 1.0, its platform that adapts Weblogs and easy-to-use intranet sites called "wikis" for use in the enterprise. Available as a hosted service or a preconfigured appliance, Workspace 1.0 offers secure access with SSO to multiple workspaces, integration with e-mail workflows, and personalized navigation.

Weblogs are being pulled into the enterprise because e-mail as a collaboration tool is dying, said Ross Mayfield, CEO of Socialtext. "We are trying to take that same activity and move it from e-mail — a private space — to a public space that is designed for many-to-many interactions," he said.

Weblogs are poised for wider use in the enterprise, particularly with the addition of functions such as subject sorting, sophisticated filtering, and authentication, said Amy Wohl, editor of Amy D. Wohl's Opinions.

Its nice to see how weblogs at work are getting attention. While they are a core part of our offering, it needs to be stated that weblogs alone are necessary, but not sufficient for collaboration, communication and publishing needs.

November 16, 2003

Wiki and KM

Denham Grey reflects upon his company's use of wiki and KM:

Reflecting in the role of a Wiki in KM I see the major benefits as:

* Easy way to get folks publishing on the web (3 minutes!) rather like blogs
* A great environment for collaborative writing
* Space for capturing and refining patterns - proven solutions to repetitive issues
* Wiki is good for dialog, annotation, annealing and refactoring - all important ways to engage with text
* Emerging tool for capturing corporate memory, e.g. we are using a Bliki combo Wiki / Blog to gather process stories, record subtle changes in equipment parameters, track the rationale for test batches and gather customer innovations at our helpdesk

Its important to note that the above activities build corporate memory not from side-activities, but simply doing your work within the right kind of shared space.

He also notes a business school using a wiki for surveys. I'd suggest the benefit of doing so compared to forms is it allows survey participants to provide greater qualitative insight and stories in the process.

November 13, 2003

Conspiracy Art

The works of Mark Lombardi.

[via Ed]

November 12, 2003

Unclueful

My 1 AM post last night about Rafe's event received an unusual amount of feedback considering I didn't really say anything new. One point exception was pointing out how Spoke stacked the audience. Patrick from Spoke argued that it was only 1/10 Spokers. But the word is they bought a block of 20 tickets plus individual purchases.

Then came this disingenuous comment:

Looked like alot of the people Spoke had there were actually Spoke customers. It was interesting to see them talking to the guys who are building it.

Seems like the insight of concerned citizen, but it comes from a Spoke IP address. Someone representing themselves as someone else.

I see a pattern here.

Any attempt to control the message inevitably fails -- too many voices, eyeballs, fingers, links and trails. You can stack an audience, flood comments, whatever. I credit Spoke for starting a corporate blog to participate in the conversation. But the old sneeky tactics just don't work.

Social Networking on the Radar

Tonight's Rafe Needleman: Under the Radar social networking for business use event was a good one. I'm dead tired, so I'll post on the headline and panel participants today and get into the issues raised tomorrow.

LinkedIn announced they secured funding from Sequoia ($4.7m).

The structure of the event was great. Each of the presenters was differentiated, but chasing similar underlying dollars. LinkedIn's bottom-up model serving individuals. Spoke's top-down model providing business intelligence for sales. VisiblePath's infrastructure model of OEMing to traditional enterprise software categories. 0degrees' model of both a bottom-up and top-down model. Rafe and panelists (Esther Dyson, David Hornik (August Cap) and Pradeep Tagare (Intel Cap) shined, knew the topic and asked the right questions. LinkedIn won the panelist's choice, Spoke won the audience's choice (easy to do when you stack almost half of it with your employees, in case you were wondering why you couldn't get a ticket). As usual with social networking events there was a contrast of styles from the presenters, each representative to the respective service and business.

November 11, 2003

Networking for Role and Self

In an interview on marketing practices, Matt Strain, Director of Strategic Marketing for Overture’s Web Search Division/AltaVista, shares how networking for professional development is key not just for job leads, but his product marketing role:


Young: What work habits and skills have made you most successful?

Strain: There are no secrets. Business is about people. I try to invest time to maintain personal and professional networks inside and outside of the company, [and] inside and outside of the industry.

In a world where business models, partners and products change rapidly, it’s important to be able to access expertise and perspectives from many different areas. Related to this, I try to stay close to the customer without letting technology get in the way of the people who are at the other end of the Web site or who are buying my product.

Young: How do you work on your professional development?

Strain: One is just doing as much networking as possible: finding interesting people, talking with them, exploring ideas. Another is to align myself with projects that I think are important. And three, I just try to stay fresh on technology. In general, I think it’s important to stay current—that way you can add value and perspective to those around you.

Disruption High and Low

Rich Karlgaard in Forbes points out that as the stock market on the rise it will demand new growth strategies when global competition leaves little room for pricing power. He sees only two strategies that fulfill boardroom pressure for growth in the Turbulent 2000s, Low Disruption and High Disruption:

Low Disruption means leveraging the Cheap Revolution for all it's worth to introduce products and services that are stunningly cheap yet make money because their cost basis is so low. Think Google. It's ranked third in the world in Web pages served daily. The search engine's IT infrastructure is built entirely from Linux software and computers that are so cheap they're junked instead of fixed. Ravi Aron, a Wharton professor, thinks Google's cost per Web page served is ten times below the industry average.

Low Disruption is the path favored--though not always--by entrepreneurs who nimbly figure out before their established competitors do just how to harness cheap tech and global resources. In 2003 such cheap tech includes throwaway servers; open-source software; Wi-Fi; voice-over IP; radio-frequency identification chips; Web services from Salesforce.com, RightNow or the new Siebel/IBM alliance; network applications from One Network Enterprise; utility computing from Mercury Interactive; "on-demand" computing from IBM; programmers working from India; engineers from China; and Web designers from Estonia (emphasis mine) -- just to name some...

High Disruption is the act of directing a premium product or service at today's affluent customers. Good news: Around the world, these customers are growing in number. Bad News: Such customers are more discerning and fickle than ever before. They have no interest in buying their fathers' Oldsmobiles, and they will not tolerate any premium brand that breaks its promise...

To learn more about Low Disruption, read The Innovator's Solution: Creating and Sustaining Successful Growth by Clayton M. Christensen and Michael E. Raynor. The best book on High Disruption is Trading Up: The New American Luxury by Michael Silverstein and Neil Fiske.




November 10, 2003

Guestblogging on M2M: David Weinberger

David Weinberger starts guest blogging on M2M with semantic social software (whatever that means). He asks some tough and important questions:


So, whats the role of social software in the Semantic Web? Does it even show up on the Semantic Webs radar? Does the Semantic Web ignore the fruit of social software as unreliable and unpredictable and unusable data? In other words, does the Semantic Web systematically route around some of the most important and human information on the Net?

Seems we are diverging development with a top-down highly-structured grand design approach that relies on intelligence and a bottom-up unstructured organic approach that actually gains the intelligence of people. I'd bet on the latter, as you should with all innovation.

The closest thing to semantic social software I know is Paolo & Matt's K-collector & ENT -- where structure and logic is simple and emergent at best.

What Kind of Social Software Are You?

what kind of social software are you?

[via Matt via Chris via Foe]

November 09, 2003

Diversity and Stars

In a good get blogging post, Jeff Jarvis makes the point that weblogs are diverse. He points to how Iraq blogs like Salam Pax are fostering more Iraq blogs. Contrast this with Camille Paglia's criticism of blogging:

“No major figure has emerged yet from the blogs — Andrew Sullivan was already an established writer before he started his.”

In Paglia vs. Pax one thing seems reasonable to me, that with each media event a new blogger arises to connect with the old and bring in the new. We make stars with each supernova, but lucidas of each constellation take time to emerge.

November 07, 2003

Upcoming

I'll be speaking at the Bay Area Futurist Salon -- Social Software Beyond -- Friday, November 21st at SAP in Palo Alto.

Should be a fun evening. Also speaking is Harry Max from Public Mind which provides a unique collective demand aggregation site. Hope to see you there, bring your laptop.

November 03, 2003

The Cadillac Company

Socialtext's office number is often confused with a local Cadillac dealership. This morning I got a call from some guy with an indeterminant accent:

"Hello, I'd like to change your oil"

"I'm sorry, may I ask who is calling?"

"The oil filter, I need replacement"

"This is Socialtext, I am having trouble understanding you, how can I help you"

"I am come to visit"

"Excuse me?"

"Let me give you to my wife"

( unintelligible ) "Hallo"

"Perhaps you have the wrong number, who are you trying to reach"

"The Cadillac Company"

"This is a software company"

"Oh. Silly man. Sorry to bother you"

November 02, 2003

Parking Lot Indicator

My uncle who used to be a guru at investment bank once gave me some investment advice when I was a kid. He suggested biking around the office parks around Palo Alto for due diligence. See which parking lots were full on the weekends and investigate those companies because they are probably on to something. This was way before the boom and helped me put my newspaper-route money in good places.

Perhaps a similar indicator is that one of the cars in my driveway is sitting there out of gas. Adina's car has had a flat for two weeks. Compunction for maintainence activities does not compute when you are on the cusp.

November 01, 2003

Wired on iCan

Wired News has an article on iCan, a social software site dedicated to foster social capital and political activism. The article calls it Tribe.net meets MoveOn.org meets MeetUp.com.

I hesitated to comment, as I am not a British constituent, but its one of the best working examples of social software-enabled emergent demoracy:

"In the end, all politics are local," said Ross Mayfield, chief executive of Socialtext, a company that makes collaboration software. "People don't realize how much they have in common with their neighbors on political issues. Anything that can bridge those issues -- so they can bubble to the top -- is powerful."

The article points out its just the beginning of an experiment and the real test is if local issues gain critical mass.

Feeds


Flickr


  • www.flickr.com

Dandelife


Ligit

About


  • Ross Mayfield is the Chairman, President & Co-founder of Socialtext, the first wiki company and leading provider of Enterprise 2.0 solutions,
My Photo

The 150



  • View Ross Mayfield's profile on LinkedIn
Blog powered by TypePad
Member since 08/2003