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September 16, 2003

Email Group-forming

A must read piece by Jon Udell on the email's properties for easy group formation.

Jon suggests that email substitutes exist for some of its uses:

For broadcasts: as some of us have lately been pointing out, newsletters, mailing lists, and other automatic notifications can easily be converted to RSS feeds and can work more effectively in that mode.

For inter-personal communication: Instant messaging would take up some of the slack. But the odds of finding every intended message recipient online at the same time diminish as you multiply recipients.

For Asynchronous messaging: Web-based forums, Wikis, and Weblogs are some of the messaging hubs that can enable groups to communicate independently of time and space.

But the above tools have a drawback: What they can't support as easily or as effectively as e-mail is the dynamic formation (and dissolution) of those groups....Software that requires people to explicitly declare the formation of these groups, and to acknowledge their dissolution, is too blunt an instrument for such ephemeral social interaction.

Clay points out the need to unsubscribe from threads and the opportunity for iterative group forming:

There is a very interesting space between the low-overhead, short-livedness, and poor user control of CC line conversations vs the relatively high setup costs, long-livedness, and good user control of mailing lists, a space that might be occupied by software that easily converted CC line conversations to mailing lists that would let the users unsub, but would vanish unless the users periodically re-ratified its existence.

At Socialtext, we complement the best use of email by forking other uses to shared spaces. This can be as easy as CC to wiki.

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Listed below are links to weblogs that reference Email Group-forming:

» Instant Mailing Lists from Bernhard Seefeld's Blog
Jon Udell writes about E-mail's special power and points out, that a lot of the usefulness of email comes from its utter simpleness. A particular strong area is instant, low overhead group formation, which often renders email the preferred tool... [Read More]

» Email: what's was old is once again new from the iCite net development blog
So, it seemed like a great coincidence that Jon Udell's Infoworld article this week is on E-mail's special power (on which Jon also has some comments on his blog), and Ross Mayfield also has interesting comments in response in his Email Group-forming post [Read More]

» Wow! from John K. Davis, Technology Advocate
Ross Mayfield has alternatives to email. He was one of the speakers at ACC2003 and is president of Socialtext, a company that provides social software [Read More]

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  • Ross Mayfield is the Chairman, President & Co-founder of Socialtext, the first wiki company and leading provider of Enterprise 2.0 solutions,
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